Contact
We're here for you!
Do you have a question about your order, our products, or would you simply like to give feedback?
Write to us anytime – your message will go directly to our team. A team member will personally take care of your request and get back to you as soon as possible.
Feel free to check out our social media channels below and follow us to stay up-to-date with exclusive insights, news, and specials.
Contact form
Contact Information
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Social Media
Instagram: thesimplest.de
TikTok: thesimplest.de
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E-mail
thesimplest.de@gmail.com
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Address
11A Carlo-Mierendorff-Street
41466 Neuss
Germany
Frequently Asked Questions
How quickly will I receive my order?
Germany: 3-7 business days
Due to high demand, temporary delays in delivery times may occur.
Free delivery within Germany for orders over €25 !
Where is my package?
After shipping, you will receive a shipping confirmation with a tracking link.
You can use this link to track the status of your shipment directly with our shipping partner.
If you haven't received a shipping confirmation, please check your spam folder as well.
If you have any questions about the shipping status, please feel free to contact us!
Can I return my order?
Yes! We offer a 14-day return policy.
Items must be unused and in their original packaging.
The customer bears the return shipping costs.
Refund within 14 days of receipt.
Simply contact us via our contact form or request the return directly in your customer account!